AI visibility audits · UK local businesses

When customers ask AI who to call, are you named?

We ask ChatGPT, Gemini and Copilot the questions your customers ask, count how often you’re named, fix the public information they rely on, then re-measure the same way.

  • Free, no obligation
  • Public information only
  • We’ll confirm timing when you enquire
Illustrative example

Asked to ChatGPT · run 2 of 3 · 14 Oct 2026

Who’s the best loft conversion company in Leeds?

Here are a few well-reviewed options in Leeds:

  1. 1Loft firm A (fictional)
  2. 2Loft firm B (fictional)
  3. 3Loft firm C (fictional)
  4. —Your businessNot named
Named in 4 of 30 answers · 2 no-answer runs shown separately
Illustrative example · fictional Leeds loft firm · not real results
Tested onChatGPTGeminiCopilot

Independent. No affiliation with OpenAI, Google or Microsoft.

How it works

Measure. Fix. Re-measure the same way.

No black-box score. You see the exact questions, the engines, the dates, the number of runs and the denominator behind every count.

[ STEP 1 · FREE ]

Snapshot

We put the questions your customers really ask to ChatGPT, Gemini and Copilot, several times each. Your one-page snapshot shows:

  • how often you’re named, and who is named instead
  • which public sources the answers draw on
  • factual errors (hours, address, services)
  • the 3–5 gaps most worth fixing
[ STEP 2 · ONE-OFF ]

Fix pack

We fix, or hand you ready-to-paste corrections for, the public information AI assistants rely on: Google Business Profile, key directories, consistent name/address/phone, service and area pages, and structured data.

[ STEP 3 · MONTHLY ]

Monitoring

Each month we re-run the same question set on the same engines and send a plain before/after sheet with dates, run counts and denominators, plus the next fixes to make.

Sample report

What a snapshot actually looks like

Every question, every engine, every run. “No answer” runs are counted on their own, never folded in or dropped.

Example Loft Co., Leeds (fictional)

5 questions × 3 engines × 2 runs = 30 runs · Oct 2026
Question askedChatGPTGeminiCopilot
Best loft conversion company in Leeds? Named1 of 2 runs Not named0 of 2 runs Citedsite used as a source, 0 of 2 named
Loft conversion near Headingley with good reviews? Not named0 of 2 runs Named1 of 2 runs No answer2 runs, no answer given
Who does dormer loft conversions in Leeds? Named2 of 2 runs Not named0 of 2 runs Not named0 of 2 runs
How much is a loft conversion in Leeds, and who should I ask? Not named0 of 2 runs Not named0 of 2 runs Not named0 of 2 runs
TrustMark-registered loft builders in Leeds? Citedsite used as a source, 0 of 2 named Not named0 of 2 runs Not named0 of 2 runs
Named in 4 of 28 answered runs · 2 no-answer runs (Copilot) listed separately · 30 runs total
Named Cited (source, not named) Not named No answer

Illustrative example with fictional businesses. Every count shows its denominator, and failed or unanswered runs are listed separately. AI answers vary between runs, days and users; results reflect the specific questions, engines and dates tested.

What we check

The UK sources AI answers tend to draw on

AI assistants lean on public information about you. We check the places that matter for UK local firms and clinics.

01

Google Business Profile

Categories, services, hours, area served and photos are accurate and complete.

02

Consistent name, address, phone

The same details everywhere, so assistants aren’t piecing together conflicting facts.

03

UK review & directory sources

Listings that exist, are claimed and say the same thing as your website.

CheckatradeTrustMarkWhich? Trusted TradersDoctify (clinics)NHS listings (where relevant)
04

Service & area pages

Clear pages for what you do and where you do it, in the words customers use.

05

Structured data

Schema markup that states your business type, location and services plainly.

06

AI crawler access

Your robots.txt isn’t accidentally blocking the crawlers these assistants use.

Who it’s for

Home improvement firms

Loft conversions, extensions, kitchens, roofing, solar and similar trades in UK towns and cities, and owner-run businesses that want an honest, measured view rather than another agency retainer.

Who it’s for

Private clinics

Physiotherapy and dental practices.

For clinics: our work covers online visibility and factual listing data only (hours, address, services offered, registrations held). We don’t write clinical content and make no claims about treatment, outcomes or clinical quality. Any clinical wording comes from you and is approved by your registered clinician.

Pricing

Simple, estimated pricing

Start free. Only go further if the snapshot shows something worth fixing.

Step 1 · Free

Snapshot

£0
  • One-page snapshot, no obligation
  • Named / not named counts with denominators
  • Who is named instead
  • The 3–5 gaps most worth fixing

Best fit if…you want to know where you stand before spending anything.

Step 2 · One-off

Fix pack

from £199est.
  • Listing and website fixes from your snapshot
  • Ready-to-paste corrections where we can’t edit directly
  • Review advice within Google and CMA/DMCC Act 2024 rules
  • A re-measure using the same method

Best fit if…your snapshot shows wrong or missing details and you’d rather someone else sorted them.

Step 3 · Monthly

Monitoring

from £59/month est.
  • Monthly re-measure, same questions and engines
  • Before/after sheet with dates and denominators
  • Next-step fixes each month
  • Cancel anytime

Best fit if…you want to track changes over time rather than rely on a one-off check.

Prices are indicative estimates in GBP. Your written proposal sets the final scope, price and tax treatment.

Straight talk

What we promise, and what we don’t

Plenty of people will tell you they can get you “picked” by AI. We’d rather show you what we measured.

We do

  • Measure how often AI assistants name you today, fix the public information they draw on, and re-measure using the same method.
  • Give every result with the engine, date, question set, number of runs and the denominator.
  • Show unanswered or failed runs separately, never rounded up or dropped.
  • Use only public information. We never ask for or use your customers’ or patients’ personal data.

We don’t

  • Guarantee that any AI assistant will name, rank or recommend you. Nobody can.
  • Claim any partnership with OpenAI, Google or Microsoft. We have none.
  • Credit our work for changes in your enquiries or revenue.
  • Use fake reviews, incentivised reviews or review gating.

AI answers vary between runs, days and users. Results reflect the specific questions, engines and dates tested.

Who you’ll deal with

“Glowing Terms is a new UK service preparing to launch in 2026. When you enquire, you deal with us directly — from the first snapshot to every re-measure.”

Glowing Terms · UK

Case studies will appear here only once clients agree to share their before/after sheets.

FAQ

Fair questions

Can you guarantee ChatGPT will recommend me?

No, and be wary of anyone who says they can. We measure how often you’re named, fix the public information assistants draw on, and re-measure using the same method.

Is this just SEO?

It overlaps. Much of the fix work (accurate listings, consistent details, clear service pages, structured data) is good local SEO too. The difference is what we measure: how AI assistants answer your customers’ questions.

How do you measure?

We agree a set of realistic customer questions, put each one to ChatGPT, Gemini and Copilot several times, and record whether you’re named, cited or not mentioned. Every count shows its denominator, and runs that return no answer are listed separately.

Why do the answers vary?

AI assistants don’t give the same answer every time. Results can change between runs, days and users, which is why we run each question more than once and date every result.

What data do you use?

Only public information about your business and the answers the assistants give. We never ask for or use your customers’ or patients’ personal data.

Clinics: do you write clinical content?

No. We correct factual listing data only (hours, address, services offered, registrations held). Any clinical wording comes from you and is approved by your registered clinician.

How long does the snapshot take?

We’ll confirm timing when you enquire.

Free snapshot

See what AI says about your business

Email your business name, town or city, and main service. We’ll reply to confirm the details. We’ll confirm timing when you enquire.

Request my free snapshot

or email [email protected]

  • Free, no obligation
  • Public information only
  • No cookies or tracking on this site

We’ll use these details only to prepare and send your snapshot. See our Privacy notice.